Shipping

All our products are sent with trackable shipping from within the US if the product is in stock. If the product is not in stock in our warehouse, or we do not have one in your location, your product is sent from our foreign warehouse with trackable shipping delivery. The shipping time is typically 6-12 days.

When your order has been shipped, you will receive an email with a link where you can track your order. If the order is sent from our foreign warehouse, you may also have to pay an import fee.

Attention; Orders placed on weekends are sent on the following Monday at the earliest. If delays in delivery should occur (without us notifying you of a longer delivery time).

Returns and Refunds Information

We have a fantastic guarantee that covers every purchase.

Refunds and returns are handled on a case-by-case basis.

Deliveries not collected by recipient

For orders that are delivered to your local post office and not collected, an administrative fee of 40% of the order value may be charged. This fee is charged if you do not collect your package or if you provide incorrect address information which causes the package to be sent back to us.

Be very careful to always enter the correct name and delivery address. You are responsible if the address is incorrect and the goods do not reach you. If you need to change your name or delivery address after your package has been sent, we can help with this for an administrative fee of 40% of the order value.